Be sure to disable any third-party firewalls as well as the built-in firewalls, such as the Windows Defender firewall. I recommend that you temporarily deactivate both your antivirus and firewall. Adding your VPN to these whitelists will stop it from being flagged and may solve the VPN authentication error. Your antivirus software and firewall will have the option to choose specific apps that are allowed to access the internet. To determine if this is the issue, you should whitelist your VPN and temporarily deactivate your antivirus software and firewall. When using a firewall or antivirus software, it might be causing a blockage for your VPN client. This clears the memory cache and stops any code that isn’t working correctly, letting the VPN start fresh. Like many technical issues, the “VPN Authentication Failed” error can sometimes be solved by rebooting your device. Sometimes, the simplest solutions are the best. These are just a handful of reasons, all of which are simple to fix so you can get connected and protected as soon as possible. Your WiFi connection isn’t stable enough to support your VPN.There are too many simultaneous device connections.
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